Customer Service Agent / Cargo (f/m)

Full-time, soonest


Job Category:
Customer Service
Job Location:
Europe
Publishing Date:
28/05/2021
Job ID:
JOB0021

Main Duties

  • To process cargo reservations and (ad-hoc) quotes,
  • Active telephone sales of cargo capacity
  • In-house sales support
  • Resolving customer complaints,pre-claim handling & claim support
  • Preparation of statistics & reports
  • Administrative duties
  • Invoice checks

Required Skills 

  • Completed apprenticeship or equivalent education in the freight-forwarding / airline industry
  • Experience in the Cargo Industry preferred
  • Fluent in Dutch& English ( verbal and written )
  • Customer-oriented behavior
  • Commercial skills
  • Keen perception, highly organized and MS Office experience
  • Able to take instructions and to work in a team
  • Manage and exceed customer expectations
  • Able to give professional and clear communication to clients

We offer 

  • In addition to classic benefits such as company pension plan and health insurance we offer the opportunity to work in a growing company that values collaborative teamwork and a culture that motivates.

Application 

  • If you feel you are able to fulfill the role described above please send a covering letter and your full CV (in English please) stating your salary expectation to: hr.europe@airbridgecargo.com

 

 

Download our mobile application