Resolving customer complaints, pre-claim handling & claim support
Preparation of statistics & reports
Administrative duties
Invoice checks
Requirements:
Completed apprenticeship or equivalent education in the freight-forwarding / airline industry
Experience in the Cargo Industry preferred
Fluent in German & English (verbal and written)
Computer literacy (MS Office, Outlook)
Customer-oriented behavior
Commercial skills
Keen perception and highly organized
Able to take instructions and to work in a team
Able to manage and exceed customer expectations
Able to give professional and clear communication to clients
We offer
In addition to classic benefits such as ECO and meal vouchers, Christmas bonus and vacation money we offer the opportunity to work in a growing company that values collaborative teamwork and a culture that motivates.
Application
If you feel you are able to fulfill the role described above please send a cover letter and your full CV stating your salary expectation to hr.europe@airbridgecargo.com.
